Customer Case – Automation Success in the Food, Beverage & Pharmaceutical Industry

How a Global Industry Leader Cut Engineering Time and Bridged Sales–Engineering Collaboration with Symbolic AI in Product Specification

Client Background
Our client is a prominent European company specializing in advanced process technologies for the food, beverage, and pharmaceutical industries. With more than 18.000 employees worldwide, the company is recognized for its high standards in engineering and its dedication to delivering reliable, high-quality production systems.

Our global team, working together with the client’s teams in India and in Denmark configured several products, covering cyclones, dispersers, fluid beds and bag filters. The long list of products in the portfolio all require a high level of engineering and customization to meet customer-specific requirements.

The Challenge
As with many complex engineering-driven organizations, the client was facing structural inefficiencies that were slowing down delivery and impacting the quality of delivered products. Key issues included:

  • Inconsistent documentation and inaccuracies in bills of materials
  • Lengthy lead times for generating technical drawings
  • A frequent disconnect between what was quoted during the sales process and what could be produced within technical constraints

These challenges not only increased operational costs but also placed a heavy burden on the engineering department, which had to spend valuable time correcting and reworking data and designs.

Showing their expectation with the project and with our CONFIG2 platform the client stated that:

“We are looking for repeatability, scalability to support our product portfolio, also flexibility, a 24/7 online configurator and a team to provide a quality product through up-to date engineering process and tools.”

Client Project Manager

Our Approach
To address these issues, Scandinavian Digital implemented its five-phase rollout model over the course of a year. The program was designed and executed in close collaboration with the client’s cross-functional team, including product managers, engineering teams and product specialists. This ensured a high degree of alignment across departments from the very beginning.

 

Scandinavian Digital 5 Phase Model

 

Main Obstacles Identified
During the initial assessment phase, several systemic issues became clear:

  • Product rules were undocumented or scattered across departments
  • Communication gaps existed between sales, engineering, layout designers and procurement
  • There was no standard process for translating customer requirements into technically feasible solutions
  • Engineering bottlenecks since few key resources possessed critical product knowledge

The Solution
To overcome these challenges, Scandinavian Digital delivered an end-to-end solution that included:

  • Automated generation of 2D CAD drawings and 3D CAD models
  • Server-side modelling through CONFIG2 for centralized rule and logic management
  • Standardization of modular components across product families
  • A symbolic AI-powered product model to capture continuous learning, validation, and refinement of rules

Running the configuration model on the server through CONFIG2 provided the client with a scalable, flexible architecture that significantly reduced the workload on the engineering team.

“This project was a great example of what can be achieved through close collaboration and mutual trust. Thanks to our strong partnership with the customer, we not only delivered a successful engineering solution but also helped save significant hours through smart, efficient design. Success like this is always a team effort.”

Project Manager, Scandinavian Digital 

 

Deliverables and Results
The impact of the solution was substantial. Key achievements included:

  • Reduction in engineering hours by 80 to 95 % across target products removing engineering bottlenecks
  • Introduction of a smart configurator with built-in product constraints securing technical feasible products are sold
  • Delivery of validated, consistent, and complete technical documentation to secure product knowledge is captured
  • Reusable automation logic that enhanced stability and speed.

    Full alignment between the sold product and the technically feasible solution is the main deliverable, before the miscommunication and the lack of proper documentation prevented end-to-end alignment.

    Rather than us telling what was delivered and the value it brought, we believe the best way to show it is through our client’s own words, here’s their feedback: We achieved an overall reduction in engineering effort and lead time, along with improvements in three key areas: quality and documentation, standardization and flexibility, and data reporting and quality.

    It is important to highlight that this was presented as a customer case by the client’s project manager, showcasing the project delivered during an event to a large audience.

    Business Outcomes
    The engineering team is now equipped to deliver high-quality, technically accurate designs at speed. Internal collaboration has improved, with a shared understanding of constraints and deliverables across sales, engineering, and procurement. The solution not only resolves current inefficiencies but also provides a strong, scalable foundation for future digital transformation initiatives.

    To conclude this absolute success, our PM comments on our delivery:

    “Our proven project management framework, combined with deep experience in configuration projects, ensured full control of scope, schedule, and resources. By applying structured methods and industry know-how, we delivered the project within target and on time — with no surprises.”

    Project Manager, Scandinavian Digital

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    Documentation Generation and Management using Design Automation

    Documentation generation and management are critical aspects of machinery manufacturing companies, ensuring accurate and up-to-date information about product designs and associated data. In machinery manufacturing, Design Automation and Computer-Aided Design (CAD) tools like SOLIDWORKS, Autodesk Inventor, PTC Creo, along with software platforms like Tacton, play a vital role in facilitating efficient documentation generation and management.

    Design Automation refers to the use of CAD tools and configurators to automate design tasks and processes, offering engineers and designers the ability to generate designs, make modifications, and create documentation quickly and accurately. Within the Scandinavian Digital benefits showcase, Digitalisation takes a prominent position among the six core value areas. It holds particular significance for manufacturing companies, offering valuable advantages.

     

    2D drawing of the Bag Filter – Scandinavian Digital Product

    When you save information in a digital document or in the master model of your product, it goes beyond mere reliance on human memory. This significantly aids in ensuring repeatability in the future, as the data remains preserved even if the person responsible is no longer available. Losing that individual does not result in the loss of valuable data, thus providing added security and continuity.

    Our partner and head of the Indian office, Vivek Nagarajan, expert in Design Automation with more than 15 years of experience, explains the relevance of this part of the DA process: “Design Automation gives our customers the power to document the present, preserving knowledge for the future. The documentation becomes a valuable asset for not just the current project but also for upcoming ones. This accumulation of knowledge, facilitated by automation, establishes a foundation for continuous learning and empowers organizations to build on past successes.”

    CAD tools specifically tailored for machinery manufacturing provide comprehensive features and functionalities to create, modify, and visualize 3D models and 2D drawings, assemblies, and manufacturing drawings. These tools empower design automation by enabling users to capture and reuse design intent, automate repetitive tasks, and generate accurate documentation directly from the CAD model. 

    In the context of machinery manufacturing, CAD tools offer several features that enhance efficiency and precision in documentation generation, Automated Drawing Creation is one of them, being a highlight of our work with clients. CAD tools enable the automatic generation of 2D drawings from 3D models, providing machinery manufacturers the ability to define drawing templates with standardized title blocks, borders, and other annotations. When modifications are made to the 3D model, associated drawings can be updated automatically, ensuring that all documentation remains synchronized and accurate.

    Another important part of the documentation generation is the Bill of Materials (BOM). Machinery manufacturing often involves complex assemblies and subassemblies. CAD tools facilitate the creation of BOMs, listing all the components and parts required for manufacturing a machine. BOMs can be automatically generated from the CAD assembly, including part numbers, descriptions, quantities, and other pertinent information. This simplifies the process of creating and managing accurate BOMs, reducing errors and ensuring consistency across the documentation. The generation of BOMs are also relevant to other areas, besides engineering, inside a machinery manufacturing company, for example, the Supplier Integration team.

    The Bill of Material of the Industrial Bag Filter

    When the topic is: Software Integration. We can tell that some software integrates to common CAD tools and have the potential to benefit machinery manufacturers. Platforms like Tacton, which provide additional capabilities for automating configuration, quoting, and documentation generation processes. These platforms seamlessly integrate with CAD tools like SOLIDWORKS, Autodesk Inventor, PTC Creo and leverage product configurators to generate customized designs and associated documentation based on customer requirements. Such integration streamlines the management of complex product configurations and ensures the generation of accurate and detailed documentation.

    Design automation simplifies documentation generation and management, allowing engineers to focus on innovation. Automated tools seamlessly create documentation as part of the design process, enhancing knowledge sharing and project execution.
    Giving the word again to our partner, Vivek Nagarajan to conclude the benefits of the topic, “With design automation, the once tedious task of managing documentation becomes a seamless and effortless process. Automated documentation is not just a convenience but a necessity in today’s fast-paced and information-driven world. As design complexities increase, and project timelines shorten, automation becomes indispensable for managing the vast amounts of data and knowledge generated throughout the design lifecycle.”, stated.

    And this is a game changer for machinery manufacturing companies, leveraging design automation, CAD tools like SOLIDWORKS, Autodesk Inventor, PTC Creo, and software platforms like Tacton are crucial for efficient documentation generation and management. These tools provide features such as MBD, automated drawing creation, BOM generation, revision control, and integration with software platforms, thereby streamlining the process, enhancing productivity, reducing errors, and delivering high-quality documentation to support the machinery development process.

    You can watch the Bag Filter DEMO signed by the Scandinavian Team with the configuration of the product and the documentation automatically generated below:

     

     

     

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    Applying Design Automation in the Food Industry: Fermentation Machinery Configuration DEMO

    In the fast-paced world of the food industry, dairy processing equipment plays a vital role in ensuring efficient production and maintaining high product quality. However, the global market faces challenges, particularly in terms of high operating costs and risk of losing key engineers. In this article, we explore how Scandinavian Digital, with its extensive experience in the food industry, especially in the powder and dairy sectors, has harnessed the power of Design Automation to transform the business for customers in the manufacturing dairy machinery sector.

    By embracing digitalisation, our team has paved the way for enhanced efficiency, improved product quality, and reduced costs in the dairy processing industry.

    At Scandinavian Digital, we utilize Design Automation to meet the distinct requirements of our clients. Through the integration of the Tacton Design Automation plug-in in popular CAD solutions like PTC Creo, Autodesk Inventor, and SolidWorks, our clients can swiftly customise machinery models to align with specific needs within minutes.

    The flexibility offered by our solution enables seamless integration of client preferences, resulting in precise 3D models, 2D drawings, and Bill-of-Materials. This reduces the time spent by engineers in designing equipment or accommodating changes requested by clients. The capability to customize equipment to meet individual requirements directly translates into improved customer satisfaction and heightened operational efficiency.

    Fermentation is a critical process in the food industry. Therefore, the Scandinavian Digital experts recognizes the significance of the natural preservation method and has used Design Automation to show different types of configurations for a fermentation machinery, you can have a look at our DEMO that perfectly illustrates and states some of the benefits aggregated to the EDA (Engineering & Design Automation):

    The adoption of Design Automation in the dairy machinery industry brings numerous benefits. Our team ensures the preservation of valuable knowledge and expertise by digitising product rules and storing them in the product model. This digitalisation enables non-experts to configure intricate products, generate accurate 3D models, 2D drawings, and Bill-of-Materials, even without in-depth product knowledge. It streamlines maintenance processes and empowers manufacturers to utilize data-driven insights for ongoing enhancements. By leveraging digital tools, manufacturers can elevate food safety standards, decrease operational costs, and consistently provide customers with top-quality dairy products.

    Scandinavian Digital has effectively tackled the issues of expensive operations and improved efficiency, product quality, and customisation by utilising Design Automation and Product Configuration. As the dairy processing sector embraces digitalisation, Scandinavian Digital remains at the forefront, guaranteeing a promising future for dairy machinery innovation, sustainability, and excellence.

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    Reduce lead times in the proposal and order execution

    Scandinavian Digital has helped companies reduce engineering lead-times and elevate quality standards for a wide range of complex products within the heavy engineering industry. All through a user-friendly interface which appeals to individuals from both technical and non-technical backgrounds.

    The configuration tool supports and optimises the daily workflow for sales, proposals, orders and spare parts. The system automatically generates various types of output needed to support the proposal and order execution process, including proposal documents, parts lists, instruction manuals, technical data sheets as well as full 2D and 3D documentation and more.

    The proprietary Scandinavian Digital configurator currently interfaces to MathCad, STAAD, Dassault SolidWorks and Enovia, Autodesk Inventor, SmartPlant, MS Office and PDMWorks. This supports the configuration process through a one-point-of-truth concept in order to link into complex calculations, engineering data, design rules, technical specifications and product lifecycle information that are to be managed outside of the configurator.

    The models used within the configurator are described in an efficient programming language which makes it easy to build the product structure, attributes and other product/business rules, and speeds up response times seen from an end-user perspective.

    A configuration platform for any engineering company would contain a wide range of products. Below is a single example of the several hundreds of products that the Scandinavian Digital team has developed with some of its key features.

    Industrial Fan

    Should the duct turn up/down/right/left ? Should the fan be radially or axially oriented ? Which of possibly 360 degrees should be chosen for mounting (with impact on load calculations) ? Which of 3 different materials should be used for fan blades ? Should the motor voltage cater for the EU or US market and which of 3 efficiency ratings and 23 possible power outputs should be chosen from the 3 different available suppliers?

    The preceding initial questions would give close to 3.6 million possible combinations and would not even take into consideration the internal combinations of the mechanical design itself.

    Shown above is a single of the more than 100 billion possible fan configurations, complete with i.a. motor, ducting and frames

    Ending up with more than 100 billion possible combinations for this – at first glance – simple product, the time it took to finalise the engineering work during order execution was inacceptable for the customers and it was estimated that a considerable amount of the market was lost due to long lead times in order execution.

    Prior to the arrival of Scandinavian Digital, previous engineering was overly manual and based on a principle of reusing earlier orders and adjusting stored template designs – the few existing rules were found scattered around in documents, worksheets and bespoke calculation programs.

    Further, the existing engineering process was deemed too costly and error-prone by management and the risk of introducing even minor errors in the design due to simple human oversight was sought eliminated.

    Now it is possible to keep track of all variants with a configurator-based design. Selecting and sizing the correct fan variant was very important for the company for which an optimisation of the entire E2E flow ended up being the target.

    During the initial discussions with Scandinavian Digital, it became apparent that not only the engineering work should be in scope but rather the full customer flow; from the initial creation of a quotation over the manufacturing at the production workshop, to the final delivery, installation and commissioning at the customer site.

    The fan configuration model is now capable of generating automated documentation in both 3D and 2D as well as complete parts lists including the Bill Of Materials (BOM).

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